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Solution: |
Enterprise Portal Solutions |
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Product: |
BEA AquaLogic® User Interaction |
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Industry: |
Retail |
Applebee's needed to improve store execution management across its international restaurant system to ensure a consistent customer experience and increase both productivity and the bottom line.
Applebee's addressed this challenge by implementing an interactive store operations portal for all associates from store manager, restaurant staff, and corporate employees to executives. The portal platform also allows for quick deployment of composite applications, including a store audits solution, Web reporting, business activity monitoring and virtual workspaces where associates, franchisees and partners can collaborate on project documents and information.
Store managers can track staff performance and streamline auditing and financial workflows. Communications across the organization and restaurants have improved tremendously. The company saves thousands of worker-hours every month, driving costs down and improving operational efficiency.
