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Solution: |
Service-Oriented Architecture |
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Product: |
BEA WebLogic® Integration 8.1 |
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Industry: |
Telecommunications |
Country: |
France |
Following the consistent growth of Bouygues Telecom's subscriber base, new challenges emerged surrounding changing client needs. To leverage its agile information systems and global approach to sales business processes, Bouygues Telecom initiated a large-scale program to re-engineer its technical infrastructure.
As a long-time BEA Tuxedo customer, Bouygues Telecom turned to a powerful BEA business process design and orchestration solution: BEA WebLogic Integration. In a strategy designed to leverage underlying assets and move to a Service-Oriented Architecture, the company has progressively automated multiple sales business processes.
Using automated processes, Bouygues Telecom has increased IT reliability and data consistency, for improved responsiveness. By progressively integrating customer activities via its process engine, the company is improving global customer visibility and initiating strategic Customer Relationship Management (CRM) programs.
