Solution: Indirect Channel Management
Product(s): BEA WebLogic® Platform 8.1
Industry: Telecommunications
Reduce complexity of the IT infrastructure that had grown organically and rapidly in a short period of time. Improve responsiveness to channel partners. Shorten lengthy problem resolution times.
Covad is implementing a service-oriented architecture (SOA) on BEA WebLogic Platform 8.1.The unified platform replaces a complex and inflexible information technology (IT) environment.
With the service-oriented architecture, Covad is able to offer Web-based self-service for its end users, increase end-user satisfaction and improve customer relationships. At the same time, the move is lowering costs to serve, simplifying change management, accelerating application rollouts, and facilitating tighter relationships with channel partners.
