Solution: |
Order Management System |
Product: |
BEA WebLogic Server® 8.1 |
Industry: |
Financial Services |
Country: |
Germany |
Today's banking customers expect more from an online bank than an efficient transaction platform. By recognising its IT infrastructure, DAB has become a retail bank offering a broad range of financial services. It bundled various communication channels for trading within a complex architecture.
BEA WebLogic Server synchronizes access options for banking customers. The B2B and B2C portals, Interactive Voice Recognition (IVR), and the e-box are merged on the application server. BEA WebLogic server also provides communication with Account Management data and a CRM System.
Significantly enhanced efficiency, customer information can be called up fast, and is accessible under all conditions. User authorisation and integration of access channels operates through the application server, which also provides the interface to the databases.
