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Leading companies have expanded their use of portal technology, and CIO surveys confirm for a fifth consecutive year that portal technology remains a strategic spending priority.
Customers cite benefits such as revenue growth, call center productivity improvements, stronger supplier partnerships, and increased customer retention and loyalty. If you?re now being expected to deliver these advantages, take a moment to check out some BEA resources that will tell you what kinds of portals other companies are building and—more importantly—how. |